At Ababeel Perfumes, we aim to deliver your orders safely and on time across India.

• Delivery Partners: Orders may be shipped through Maruthi and DHL, depending on the delivery location and availability.
• Delivery Time (TAT): Estimated delivery time is 7–14 working days across India from the date of dispatch.
• Tracking: Once the order is dispatched, the tracking ID will be shared via WhatsApp on the customer's registered mobile number.
• Cash on Delivery (COD): COD orders require an advance payment of ₹300 at the time of placing the order. The remaining order amount must be paid to the delivery partner at the time of delivery.
• COD Cancellation: Once a COD order is confirmed and processed, it cannot be cancelled or refused without a valid reason covered under our Return, Refund & Cancellation Policy.
• Returns: Products cannot be returned without a valid reason. Returns and refunds are subject to the terms and conditions of our Return & Refund Policy.
• Delivery Delays: Delivery times may vary due to courier delays, weather, public holidays, remote locations or circumstances beyond our control.
• Customer Address: Customers are responsible for providing a complete and accurate delivery address and contact number.
• Failed Delivery: If delivery fails due to an incorrect address, customer unavailability or refusal to accept the parcel without a valid reason, additional shipping charges may apply for re-delivery.
• Damaged Package: Customers should check the package upon delivery and report any damage, leakage or missing product promptly, preferably with an unboxing video.

Note: The stated TAT of 7–14 working days is an estimated delivery period and is not a guaranteed delivery date.